helpFAQ

Frequently Asked Questions

Find answers to common questions about occupational therapy, our process, and how we support children and families at VanKids.

What is Occupational Therapy? expand_more
Occupational Therapy (OT) is a regulated health profession that supports children and youth in developing the skills they need for everyday life, including play, learning, self-care, movement, and social participation. Occupational Therapists complete a Master's degree and must be registered with their provincial regulatory college (CHCPBC).
How do I know if my child needs therapy? expand_more
You may consider an OT assessment if your child is experiencing challenges with attention, emotional regulation, motor skills, social skills, sensory processing, or daily routines such as dressing, eating, or handwriting.
What age range do you serve? expand_more
We work with children and youth from early childhood through adolescence (ages 2–18).
How long is each session? expand_more
Each session is 60 minutes in total and includes approximately 50 minutes of direct therapy, 5 minutes of caregiver consultation, and 5 minutes of documentation and planning.
Is therapy covered by insurance? expand_more
Occupational therapy is often covered by extended health insurance plans, but coverage varies depending on your provider and policy. We recommend checking directly with your insurance company to confirm your specific benefits.
What should we expect in the first visit? expand_more
The first visit is a play-based, rapport-building assessment. We observe your child during natural play and structured activities while also speaking with caregivers about your concerns, goals, and priorities.
Do I need a doctor's referral for occupational therapy? expand_more
No, a doctor's referral is not required. Families can contact VanKids directly to book an assessment or consultation.
Can parents stay during the therapy session? expand_more
Yes — parent involvement is often encouraged during therapy sessions. Having parents present can help support carryover of strategies at home and improve collaboration throughout the therapy process.
What assessments do you use? expand_more
Assessments may include a combination of standardized assessments and/or informal, play-based observations to better understand your child's strengths, challenges, and developmental needs.

What Families Say

Hear from the families we've supported on their therapy journey.

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"We are so grateful to have found Leo Tam as our son's occupational therapist. From the very beginning, Leo has been incredibly patient, caring, and understanding. He has a special way of connecting with children, and our son quickly built trust with him and genuinely enjoys every session. Through playing and working with Leo, we have seen significant improvements in our son's emotional regulation, confidence, and overall development. The therapy process felt natural and engaging because Leo always made our son feel comfortable and supported. As parents, nothing makes us happier than seeing our child become more confident and emotionally balanced. We truly appreciate Leo's dedication and the positive impact he has had on our son's growth. We highly recommend Leo to any family looking for a compassionate and professional occupational therapist. Thank you, Leo, for making such a meaningful difference in our son's life!"

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Mei Siu Leung

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"We are incredibly grateful for the support and care our child received from Occupational therapist Leo Tam. Since starting therapy, we have seen significant improvements in our child's skills, confidence, and daily activities. Leo is patient, knowledgeable, and truly understands how to connect with children in a positive and encouraging way. Every session was tailored to our child's needs, and the progress has exceeded our expectations. We highly recommend their services to any family looking for a dedicated and compassionate occupational therapist. Thank you for making such a positive difference in our child's development!"

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Jeffrey Deregla

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"We’ve had a wonderful experience working with Leo. He has been incredibly supportive, patient, and engaging while helping our child work on writing skills, emotional regulation, and other goals. We’ve seen meaningful growth in our child's fine motor skills and confidence with writing, as well our child’s ability to manage emotions and navigate challenges more independently. Leo always created a positive and encouraging environment that made sessions enjoyable and motivating. We’re very grateful for the care, professionalism, and dedication shown throughout the process, and we highly recommend Van Kids Pediatric Therapy to any family looking for thoughtful and effective pediatric OT support."

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N H

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"We had an excellent experience working with Leonardo Tam. Leonardo is highly professional, knowledgeable, and compassionate in his approach. He took the time to understand our concerns, conducted thorough assessments, and provided clear, practical recommendations that were easy to implement. We are very grateful for Leonardo's support and expertise and would highly recommend him to anyone seeking occupational therapy services. His professionalism, dedication, and commitment to achieving positive outcomes truly set him apart."

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Kelly Dai

Where Connection Sparks Growth

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